Keeping your business running efficiently is often the hardest task for CEOs, managers and business owners. This begs the question: Do you know how to streamline your firm’s workflow?
By utilising the experience of a business process outsourcing (BPO) provider, you can standardise basic bookkeeping and administrative processes while tapping into extra resource capacity for your firm. Repetitive processes can be easily outsourced to save you time and prevent workflow backups as you and your immediate staff tackle higher value-add activities.
So, what is holding you back from streamlining your workflow? Is it time or money? A resistance among staff? Not sure where to start or who can help?
Let’s cut to the chase. Here are a few changes you can action to improve your workflow:
- Switch to a cloud accounting platform
- Map out your workflow – identify what can be automated / moved to the cloud
- Check out job, practice management, marketing and similar solutions that integrate with your cloud platform
- Track workflow progress through a centralised dashboard
- Create standard processes for low-level tasks
- Identify the bottlenecks and type of work only you can do
- Use a system or BPO provider to help you delegate work
- Tap into extra capacity for an increase in work with BPO Connect professionals
While some of these you might be able to fix internally, to really optimise for efficiency, it’s best to bring in the experts.
Remember, a BPO provider like BPO Connect can not only help your firm move to the cloud but also show you best practice as you streamline processes.
Workflow issues often cost you time and money. So, be sure to address common areas that may be causing hiccups:
- Lack of skilled staff
- Talent being used in the wrong capacity or for low return work
- Lack of communication and information on workflow statuses
- Processes not interacting with each other – technology and software conflicts are extremely common
- Lack of milestone monitoring or deadlines being set or met
Lack of capacity and processes can be remedied by a BPO provider who gets it. A good provider will work through these issues with you to co-develop a system that fits your current and anticipated workload. This requires flexibility on their part.
If you haven’t considered using a BPO provider to help you map out systems and work out delivery issues, then now is a good time before silly season starts.
Get in touch with us through our web form. We’ll have a confidential chat with you about your workflow.