Tax Assistant is an online program that enables users to prepare, lodge and track tax returns in an effective manner.
Tax Assistant has a trial period of two weeks and the trial is fully functional with only production ELS lodgment being restricted. However, there is no service level agreement. In terms of recovery plans, this particular software has a built in backup utility. Since this is a desktop software, built in cloud backup is not available. It is possible to configure a backup via Windows backup at a specified date and time, or users have the option of choosing third party software.
Data stays on the user’s computer or server with the ability to store the database on a central server and network the workstations for multiple users. Further, it has the ability to import data from multiple systems including MYOB and HandiSoft. Tax Assistant allows 30 minutes for installation as well as network configuration if it is required.
As for the customer support, it is possible to reach them via phone, email and remote support. Phone calls are toll free and requests are ticketed. Tax Assistant is quick to attend to queries and supportive when help is required.
Tax Assistant is user friendly, and it has certain prominent features as customisation of tax returns by eliminating irrelevant items.
So, if you are looking for an efficient and accurate tax return preparation program, Tax Assistant could be a good fit. It may be worth it to trial Tax Assistant if you are looking for suitable tax software.